Here at DBK USA we welcome government, educational institutes and corporate accounts. Please find instructions below on how to open an account with us if you would like to place orders via purchase orders on net30 terms (not necessary for pre-paid transactions):

New Customer Credit Application    (download here)

Government and Educational Institutes

1. Shop online or contact us at 1-864-599-1600  or Sales-us@dbk-group.com for a quote. Please have as much of the following information ready in order for us to expedite your quote and orders. Once your inquiry has been received we will provide your quote as soon as possible (typically within a couple hours but always within 1 business day).

• Manufacturer part# or name/description of the product you’re looking for as well as the quantity needed.
• Shipping method (ie: ground, 3-day, 2-day, next-day, next-day am etc)
• Ship-to zip code

2. When sending us your purchase order, please make sure it’s neat and legible if faxing handwritten copies (digital version preferred). Your signed PO should include the contact person’s name, phone number, email address, billing and ship-to address, along with the product part# you would like to purchase including quantity and condition (ie: new, refurbished, open-box etc).

3. Please send your signed PO with completed information to:

• Email: Sales-us@dbk-group.com
• Fax: 1-864-578-6464      Attention: Sales Department
• If you placed your order online, please include your online order number on your purchase order.
  
• A completed net30 terms application with your initial order - govt/edu institutes do not have to provide bank/references     (download here)

4. Once your signed purchase order has been received, we will review it for approval and follow-up regarding your order status.

Terms for Corporations

1. Shop online or contact us at 1-864-599-1600 or Sales-us@dbk-group.com for a quote. Please have as much of the following information ready in order for us to expedite your quote and orders. Once your inquiry has been received we will provide your quote as soon as possible.

• Manufacturer part# or name/description of the product you’re looking for as well as the quantity needed.
• Shipping method (ie: ground, 3-day, 2-day, next-day, next-day am etc)
• Ship-to zip code

2. If you would like to set up a net30 terms account with us, please provide us with the following information. Once received, we will review your account application as soon as possible and follow up with status:

• Your business federal tax ID#
• Bank and trade references
• Company information and contacts
• A completed credit application    (download here)

3. After your net30 terms account has been approved, we can start accepting purchase orders from your company.

When sending us your purchase order, please make sure it’s neat and legible if faxing handwritten copies (digital version preferred). Your signed PO should include the contact person’s name, phone number, email address, billing and ship-to address, along with the product part# you would like to purchase including quantity and condition (ie: new, refurbished, open-box etc).

4. Please send your signed PO with completed information to:

• Email: Sales-us@dbk-group.com
• Fax: 1-864-578-6464     Attention: Sales Department
• If you placed your order online, please include your online order number on your purchase order.

5. Once your signed purchase order has been received, we will review it and follow-up regarding your order status.

Note: We reserve the rights to decline any issued purchase orders. All payments are due 30 days from invoice.  Deposits may be required on large orders. Additional information such as remit-to address or Dun & Bradstreet# will be provided upon request.

We at DBK USA appreciate your business and strive to provide you the best customer service and quality products.  Thank you for trusting us as your heating industry professionals